
FAQ
Frequently asked questions
Our company was established in 1992. We have over 30 years of experience in packaging with assets exceeding RMB 250 million and 7 state-of-the-art production facilities. We've served solo entrepreneurs and many clients in the Fortune Global 500, including some of the largest cosmetics, food/beverage, and electronics companies in the world. In addition, we've won many awards for the quality of our packaging, such as the WorldStar Packaging Award.
We specialize in high-end color printing and packaging, offering a comprehensive range of paper products and specialty materials. Our paper products include gift box packaging, cosmetic folding boxes, food packaging boxes, electronic product packaging boxes, shipping boxes, kraft paper boxes, corrugated paper boxes, and paper product handbags. Additionally, we work with specialty materials such as acrylic PET gift boxes, kraft cardboard boxes, art paper special gift boxes, premium gift boxes, luxury cosmetics packaging, wine and spirits packaging, and smart packaging solutions.
Absolutely! We specialize in fully custom packaging with your logo, colors, and design, offering multiple levels of design support to meet your needs. Our customization capabilities include hot stamping, UV printing, screen printing, accurate reproduction of logo details and colors, one-stop solution with quality control at every stage, and assembly services. For design services, we provide complete creative design services from scratch with a minimum of three concepts, design optimization consulting with free suggestions, design modification services for existing drafts, 3D modeling and refinement based on feedback, and in-depth communication and market research. Our pricing structure features free optimization consulting, basic digital proofing at low cost that is deductible from bulk orders, physical samples charged based on actual materials and processes, and transparent pricing for modification and original design services.
Our minimum order quantities are designed to accommodate businesses of all sizes, with a standard MOQ of 300 pieces for custom boxes and small-batch service available for as low as 500 sets, plus zero threshold ordering for small businesses with no minimums required. For samples, we provide regular samples free of charge for first-time customers, with customers bearing the freight cost that is deductible from subsequent orders, and sample delivery typically takes 5-7 days. However, we can expedite the process for urgent requirements.
At Huamei, we offer comprehensive shipping solutions with multiple delivery options to meet our diverse clients' needs. Our express delivery services through DHL, FedEx, and UPS provide rapid fulfillment within 3-7 working days, while our air freight accommodates medium batches with delivery in 5-10 working days. For large quantities seeking cost advantages, we provide sea freight options with delivery timeframes of 20-45 working days, and we can arrange all shipping under FOB, CIF, or DDP terms.
Our quality management approach maintains the same strict quality management system regardless of order size, utilizing advanced equipment and experienced quality inspection teams to ensure excellence across all projects. We conduct full inspection or random inspection for each batch, maintaining a defective rate at or below 0.5%, and provide immediate communication channels for any quality concerns along with free repair or replacement for production-related issues. Our commitment to quality is further demonstrated through our comprehensive certifications, including ISO9001 Quality Management System, FSC Forest Certification, Environmental Management System, Occupational Health and Safety Management System, Social Responsibility System, Dun & Bradstreet Qualification, and National High-Tech Enterprise recognition.
Our pricing advantages stem from scale effects developed over 30+ years as a large factory, combined with experience optimization through efficient processes, supply chain integration for better raw material prices, and production efficiency with flexible scheduling, resulting in 15%-25% better total value when considering quality, delivery time, and risk factors. We also offer price matching with certain conditions, including identical products, reputable competitors, current and verifiable prices, though geographic restrictions may apply. For small businesses, we provide significant advantages including zero threshold ordering with no minimums, listed company quality that maintains the same standards as major brands, agile response with 3-day sample production, and a specialized small batch customization service team dedicated to meeting your unique needs.
We have implemented comprehensive environmental initiatives focused on sustainability and responsible manufacturing. Our facilities operate on 90% solar-powered electricity, significantly reducing our carbon footprint. We prioritize the use of recyclable materials that carry FSC certification and practice sustainable sourcing from responsibly managed forests. Our commitment extends to using responsibly sourced raw materials throughout our eco-friendly manufacturing processes, including the use of water-based inks and recyclable papers.
At Huamei, our material selection process follows a comprehensive and systematic approach to ensure optimal outcomes for every project. We begin with thorough product analysis to understand the specific requirements and characteristics needed. This is followed by usage scenario assessment, where we evaluate how the materials will perform in their intended applications. We then conduct brand alignment analysis to ensure our material choices reflect and support our brand values and positioning. Throughout this process, we provide samples to stakeholders for evaluation and feedback. Environmental considerations are integral to our decision-making, as we assess the sustainability and ecological impact of each material option. Finally, we perform detailed comparison analysis to weigh all factors and select the materials that best meet our quality, performance, and environmental standards.